Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

How to Set Up Your Subscription

Visit Product Page: Navigate to the product page of your desired VRVE meal replacement.
Subscription Selection: Click on the 'Subscribe' button.
Customise Your Subscription: Choose your preferred pack size and delivery frequency.
Add to Cart: Once customised, click 'Add to Cart' to proceed.

Completing Your Subscription

Checkout: Complete your order through the checkout section.
Payment & Delivery Details: Enter your payment and delivery information for subscription confirmation.

Subscription Benefits

Save 10%: Enjoy a 10% discount on all subscription purchases.
Flexibility: No restrictions - Pause, cancel, or modify your subscription at any time.
Payment: Your payment details will be stored securely and you'll be charged for each of these deliveries.

Account Creation

Subscription Sign-Up: Creating a subscription will prompt you to set up a VRVE account during checkout.
Alternatively: Follow these steps to create a VRVE account:

- Click on the person icon in the header navigation menu.
- Click “Create Account.”
- Enter required details: First Name, Last Name, Email, Password.

Managing Your Subscription

Full Control: Manage your subscription to suit your needs.
Skip or Reschedule: Adjust delivery dates or reschedule as needed.
Update Information: Easily modify shipping addresses or payment details.

Easy Management: Once your account is created, managing subscriptions becomes effortless.

See our returns policy for more details on returns and refunds.